Saturday, February 22, 2014

How Can A 1300 Number Help Your Business?

1300 numbers are Australia's very own smart number reverse charge network where customers can call a business for the fee of a local call. On the business end, they get the first few minutes free of charge and when the call exceeds that limit, they get charged for a minimum rate. The number is a virtual number not tied to a specific network or a landline. You could be traveling all over Australia and using different numbers and your customers can still call you as long as you redirect your current phone number to the 1300 number.
Here are some of the reasons a smart number can help your business become more competitive in today's saturated market:
Increase Business Presence - 1300 numbers can be used in multiple locations. Local callers don't have to worry about paying for long distance calls and their call can be setup to be redirected so it can be answered by another person in the same area. This is called state-based routing. You can have one number and still have different people answer the phone based on their locations. This feature will give your business a more trustworthy appeal since a lot of people are still wary of doing transactions online.
Improved Communication - People today still prefer talking to an actual person than do transactions online. It is much more assuring to have some you can ask questions to and clarify things that you are not sure of. Filling up an order form or an inquiry form online feels very disconnected to the company. In this modern world, people still long for connection.
Can Set Up Without An Actual Phone Line - You don't have to deal with telephone companies and all their baggage. With VoIP, your virtual number can become your primary business number. The freedom of being able to redirect your virtual number to your mobile phone or your landline without paying for the telecom fees is great.
Reduce Costs - A follow up to the previous point which I think is important to stress out. Having smart numbers can save you money. 1300 number providers are very competitive and you can shop for lower monthly fees and cheap call rates. Do your research and compare how much you pay when you get a 1300 number call over actual telephone or mobile phone rates and you will really see the difference.
Can Be Used With Fax - For those businesses that still need to use fax, you won't have to worry when it comes to using your virtual numbers. You can choose a provider that has 'voice to email' and fax to email' features in their plans.

No comments:

Post a Comment